Client service channels
Different communication channels are available to our clients to manage incidents, queries, claims or requests. These channels are available to you 24 hours a day, 365 days a year, and we serve you indistinctly in Spanish and English.
Web:
In the MyEvolutio customer self-service portal.
If you do not have a username and password to access, please consult your commercial manager.
Telephone:
Corporate Clients Standard Service: 912706009 or 901111109 (option 1 for incidents and option 2 for queries and claims).
Fax: 912706243
Corporate Clients Personalized Service (Advanced, Premium): 901010724.
SME and Residencial Clients: 900 814 814
Mobile Clients:
611128225 or 225
Email:
info@evolutio.com
- Opening new cases:
- New petition
- Proactive management petitions
- Incidents
- Queries
- Complaint
- Updating existing cases
- More info
- Add new info